Product Registration & Warranties

Product Registration & Warranties

The Product Registrations & Warranty feature allows customers to enter registration details directly on the product page, with that information tied to their order and stored in a customer metafield.

Customers can later access this data in their account for support and reference, while merchants can use it to map relevant upsells and resources.

The account page can also house product  warranties, including PDFs, for a seamless account experience.

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Product Registration & Warranties
  • Product Registration & Warranties
  • Product Registration & Warranties
Details

Support product registration workflows for warranty, service, and compliance tracking. Product Registrations enables buyers to register purchased products by capturing serial numbers, model details, install location, and owner information. This creates a cleaner post-purchase experience and gives your team structured data for support and lifecycle services.
How It Works

Customers submit registration data through a form tied to their purchase history or product information. The captured data is stored in Shopify-related records or a connected system, and can trigger workflows for warranty activation, service scheduling, or compliance documentation.
B2B Use Cases
  • Capture serial numbers and install details for warranty activation
  • Reduce support time by linking registrations to customer accounts
  • Support compliance documentation for regulated equipment
  • Enable proactive service and lifecycle communication

Industries That Benefit

Commercial Equipment + Tools
Healthcare + Medical
Furniture, Fixtures + Large Parcel
Manufacturing